Digital Product Policy
All products available on akova are digital in nature, including templates, scripts, dashboards, guides, and resources. Once purchased, these items are delivered instantly and are accessible for download or online use. As digital goods cannot be physically returned, we do not accept returns under any circumstances.
Refund Eligibility
Since our products are intangible and immediately accessible, all sales are considered final. Refunds will not be issued for:
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Change of mind after purchase
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Accidental orders
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Incompatibility with your system or software
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Lack of usage or delayed access
Exceptional Cases
Refunds may only be considered in exceptional situations, such as duplicate purchases made in error or a verified technical issue preventing access to the product. In such rare cases, eligibility will be reviewed internally.
Customer Responsibility
Before purchasing, we encourage all customers to carefully review product descriptions, features, and compatibility details provided on the website. As our resources are clearly described and instantly accessible, it is the customer’s responsibility to ensure suitability before completing the order.
Final Note
By purchasing from akova, you acknowledge and agree to this Refund and Returns Policy. Our goal is to deliver high-quality digital resources that support your IT operations, security, and compliance needs with clarity and reliability.
